10-time author, designer, and convener. Website: HappinessChoice.com
Contributed by Jack Ricchiuto
I received great feedback from an urban design leader about my updated model of the "ideal charette" that convenes professionals, stakeholders, and communities in the development of outstanding improvements and innovations in urban contexts.
One of the key ideas is to interview the business people who most frequently interact with people who frequent urban spaces. We're talking about bartenders and baristas, personal service salon professionals, safety people, taxi drivers, and hot dog vendors ... anyone who is most likely to hear about people's experiences in urban spaces.
Beyond asking them what they hear, how could they be proactively primed with inquiries to make their impressions even more robust?